Effective Date: November 7, 2025

This Subscription Agreement ("Agreement") is entered into between Mixed Media Ventures, LLC, a limited liability company ("Company," "we," "us," or "our"), and the individual or entity subscribing to the GetHighLytics service ("Subscriber," "you," or "your").

GetHighLytics is an AI-powered competitive intelligence platform designed exclusively for GoHighLevel agencies. The service provides automated competitive analysis reports through integration with GoHighLevel's prospecting tools and other data sources, enabling subscribers to generate professional reports for their clients.

2.1 Service Tiers

The service is offered in multiple subscription tiers including Discover (free tier), Pro Insight, Growth Studio, Agency Pro, and Enterprise Plan, each with specific features and usage limits as described on our website.

2.2 Subscription Period

All subscription plans, including Enterprise, use a 28-day recurring billing cycle. Subscriptions bill every 28 days and will automatically renew until canceled in accordance with the termination provisions herein. Enterprise subscribers may, under a separate custom written agreement, qualify for Net 30 payment terms, or be billed quarterly or annually under special agreements.

2.3 Account Setup

To access the service, you must create an account with accurate and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

3.1 Fees

Subscription fees are due in advance on a 28-day recurring billing cycle for all plans, including Enterprise, and are processed through Stripe, our third-party payment processor. Users may receive monthly receipts from SalesPilot CRM or Stripe. For eligible Enterprise subscribers with a custom written agreement, fees may be invoiced on Net 30 terms, or billed quarterly or annually under special agreements. All fees are non-refundable except as specifically provided in this Agreement. Plan upgrades and downgrades are prorated within the then-current billing period.

3.2 Payment Processing

By subscribing, you authorize us to charge your designated payment method for all applicable fees on a 28-day recurring basis until canceled, unless your Enterprise plan is subject to a separate written agreement providing Net 30 invoicing or quarterly/annual billing. You agree to maintain current and valid payment information.

3.3 Late Payment

If payment is not received when due, we may suspend or terminate your access to the service without prior notice. Following a failed payment, any grace period and retry schedule will follow Stripe's retry policies; access may be restricted or suspended after retries are exhausted.

3.4 Refund Policy

We do not provide cash refunds. Upon cancellation, you will receive a credit for the unused portion of your billing period, which may be applied to future services or features as available. Credits do not roll over between billing cycles; any unused credits are forfeited at the beginning of the next cycle.

4.1 Permitted Use

You may use GetHighLytics solely for legitimate business purposes in connection with your agency operations. The service is intended for use by agencies and their employees only.

4.2 GoHighLevel Integration

The service integrates with GoHighLevel through API connections. You grant us permission to access your GoHighLevel account data necessary to provide the competitive analysis services, including prospecting reports and contact information for report delivery.

4.3 User Responsibilities

You are responsible for:

- Ensuring all data uploaded to the platform is accurate and legally obtained.

- Complying with all applicable laws and regulations in your use of the service.

- Maintaining the security of your account credentials

- Using the service in accordance with our Terms of Use and this Agreement

5.1 Service Ownership

The GetHighLytics platform, including all software, algorithms, and underlying technology, remains the exclusive property of Company.

5.2 Report Ownership

All competitive analysis reports generated through the service belong to you upon generation. You may use, modify, redistribute, or resell these reports without restriction.

5.3 Data License

You grant us a limited license to use the data you provide solely for the purpose of generating your requested reports and improving our service.

6.1 AI-Generated Content

GetHighLytics uses artificial intelligence to analyze competitive data. While we strive for accuracy, AI-generated content may contain errors or inaccuracies. You acknowledge that all reports are for informational purposes only and should not be relied upon as the sole basis for business decisions.

6.2 No Warranties

We make no representations or warranties regarding the accuracy, completeness, or reliability of competitive intelligence data or reports generated by the service.

7.1 Security Measures

We implement industry-standard security measures including TLS 1.2+ encryption for data in transit, AES-256 encryption for data at rest, and maintain SOC 2 compliance standards.

7.2 Data Storage

Your data is stored on cloud infrastructure provided by Replit and Google Cloud with enterprise-grade security protocols.

7.3 Data Retention

Report data is stored until you delete it from your account. You may request deletion of your data at any time by contacting our support team.

7.4 Privacy Policy

Our collection and use of your personal information is governed by our Privacy Policy, which is incorporated by reference into this Agreement.

8.1 Uptime

While we strive to maintain continuous service availability, we do not guarantee uninterrupted access to the platform. We may perform maintenance that temporarily affects service availability.

8.2 Service Modifications

We reserve the right to modify, update, or discontinue features of the service with reasonable notice to subscribers.

9.1 Termination by You

You may cancel your subscription at any time through your account settings or by contacting our support team. Cancellation will be effective at the end of your current billing period.

9.2 Termination by Company

We may suspend or terminate your account immediately for:

Non-payment of fees

Violation of this Agreement or our Terms of Use

Fraudulent or illegal activity

Abuse of the service or other users

Any conduct that may harm our business or reputation

9.3 Effect of Termination

Upon termination, your access to the service will cease, and we may delete your account data in accordance with our data retention policies.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, COMPANY'S TOTAL LIABILITY ARISING OUT OF OR RELATED TO THIS AGREEMENT SHALL NOT EXCEED THE AMOUNT PAID BY YOU FOR THE SERVICE IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM. IN NO EVENT SHALL COMPANY BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES.

You agree to indemnify and hold harmless Company from any claims, damages, losses, or expenses arising from your use of the service, violation of this Agreement, or infringement of any third-party rights.

THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND. COMPANY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

This Agreement shall be governed by and construed in accordance with the laws of the State of New Jersey, without regard to conflict of law principles. Any disputes arising under this Agreement shall be subject to the exclusive jurisdiction of the courts located in New Jersey.

14.1 Entire Agreement

This Agreement, together with our Terms of Use and Privacy Policy, constitutes the entire agreement between the parties and supersedes all prior agreements and understandings.

14.2 Amendment

This Agreement may only be modified in writing signed by both parties or through updated terms posted on our website with reasonable notice.

14.3 Severability

If any provision of this Agreement is found to be unenforceable, the remaining provisions shall continue in full force and effect.

14.4 Assignment

You may not assign this Agreement without our prior written consent. We may assign this Agreement without restriction.

14.5 Force Majeure

Neither party shall be liable for any failure to perform due to causes beyond their reasonable control.

14.6 Notices

All notices must be in writing and delivered to the email address associated with your account or to our designated contact information.

By subscribing to GetHighLytics, you acknowledge that you have read, understood, and agree to be bound by the terms of this Subscription Agreement.

Contact Information: Mixed Media Ventures, LLC

Email: subscriptions@mixedmediaventures.com

Website: https://www.mixedmediaventures.com